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Certified Medical Assistant - FHP

Fairfield Medical Center
Lancaster

Job Description

Under the direction of the physician and/or manager/supervisor or Registered Nurse, assisting other staff members and physicians in preparing patients for exams, assisting with procedures, administering medications and facilitating general communication with patients.

All the duties and standards within this job description will be performed according to the established policies, procedures and guidelines outlined in the department and Center policy and procedures manuals.

II. ESSENTIAL JOB RESPONSIBILITIES

Assesses and prepares patients for exams and/or minor surgical procedures/sets up surgical trays for the procedures to be performed.
Provides assistance to physician in a professional manner.
Communicates with patient/family in an effort to gather necessary medical and social information.
Develops and maintains patient relations by making patient feel at ease while escorting them to the exam room for purpose of physician exam.
Communicates with hospital, labs, outside agencies to obtain and give needed data. Makes referrals, schedules appointments/surgeries, and obtains pre-certs/authorizations as necessary.
Practices and promotes positive interpersonal and intradepartmental relations.
Answers patient phone calls and accurately records messages.
Works efficiently and accurately on routine tasks.
Maintains patient charts, copies various forms and records as requested.
Stocks and cleans exam rooms, monitors and orders supplies appropriately.
Understands and operates office and surgical equipment.
Collects laboratory specimens and accurately performs lab tests specific to the practice.
Keeps accurate and orderly patient records.
Assists with wound care, dressing changes, suture removal, etc.
Maintains and cleans/sterilizes surgical instruments.
Understands and follows HIPAA/CLIA/OSHA regulations relating to the practice.
Disposes biohazardous waste and contaminated/outdated medical supplies according to organizational policy.
Maintains the privacy of patient information and security of all records.
Attends meetings and participates in QA activities as well as training and educational sessions.
Maintains composure/professionalism during emergency situations.
Maintains constant patient flow, alleviating downtime, and working in patients, procedures, etc. as necessary.

OTHER POSITION REPSONSIBILITIES:

Participates in and fosters an approach to continuously improving quality through Six Sigma methodology that includes both intradepartmental and interdepartmental activities.
Maintains a neat and safe work area.
The successful candidate will have to pass competencies for this position.
Performs other duties as assigned.

IV. POSITION QUALIFICATIONS

Education: High school diploma or its equivalent preferred. Degree or equivalency in Medical Assisting or at least six months previous related experience, completion of phlebotomy course.

Licensure/Certification: Certified Medical Assistant required.

Experience: Previous experience in a physician office setting.

Job Related Skills: Must have skills and knowledge of software which may be used by the practice.

Has knowledge of the clinical interventions and equipment necessary to meet the specific needs of the patient population served. (Check those that apply)

Neonates Young Adults

Children Middle Age

Teens Geriatric

Interpersonal Skills:

Must be able to read, write, speak, and understand English well. Must possess good communication, interpersonal, organizational, technical, writing, and verbal skills.

V. POTENTIAL EXPOSURE(S)

Electrical Equipment Blood Contact

Mechanical Equipment Burns

Radiation Equipment Chemicals

Exposure to Infectious Disease

Other (Please Specify)

Uses Universal Precautions when tasks being performed present the possibility of exposure to blood or body fluids; this includes using appropriate personal protective equipment and work practices.

PHYSICAL STRENGTH DEMANDS

The Physical Demands Strength Rating reflects the estimated overall strength requirement of the job. It represents the strength requirements which are considered to be important for average, successful work performance. The strength rating is expressed by one of five terms:

S Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

L Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time, but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

M Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work.

H Heavy Work: Exerting 50 to 100 pounds of force occasionally and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Medium Work.

V Very Heavy Work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Heavy Work.

JOB DESCRIPTION:

The following checked items are the physical and mental job requirements that are essential for this posiposition.

Physical

Standing

Walking

Sitting

Lifting

Carrying

Pushing

Pulling

Climbing

Stairs

Ladders

Scaffoldings

Ramps

Poles

In-Out/Vehicles, Equipment, Machinery

Stooping

Kneeling

Crouching

Crawling

Reaching

Running

Head and Neck Movement

Movement Across Mid-line

Coordination

Balancing

Handling

Controls (buttons, knobs, pedals, levers, cranks)

Grasp

Finger Dexterity

Manual Dexterity

Motor Coordination

Driving

Approval: __________________________

Date: ______________________________

Mental

Alertness

Precision

Ingenuity

Problem Solving

Analytic Ability

Memory

Creativity

Concentration

Interpersonal

Talking

Persuasiveness

Speaking Ability

Handling People

Judgment

Bilingual

Imagination

Initiative

Patience

Perception

Feeling

Seeing

Hearing

Form Perception

Clerical Perception

Auditory (hearing) Discrimination

Tactile (touch) Discrimination

Olfactory (smell) Discrimination

Aesthetic (artistic) Sense

Spatial (space) Aptitude

Qualifications

Education: High school diploma or its equivalent preferred. Degree or equivalency in Medical Assisting or at least six months previous related experience, completion of phlebotomy course.

Licensure/Certification: Certified Medical Assistant required.

Experience: Previous experience in a physician office setting.

Job Related Skills: Must have skills and knowledge of software which may be used by the practice.

Has knowledge of the clinical interventions and equipment necessary to meet the specific needs of the patient population served. (Check those that apply)

Neonates Young Adults

Children Middle Age

Teens Geriatric

Interpersonal Skills:

Must be able to read, write, speak, and understand English well. Must possess good communication, interpersonal, organizational, technical, writing, and verbal skills.

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